Your privacy matters to us. This Privacy Policy explains how 25ph9 collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012.
At 25ph9, we take your privacy seriously. This Privacy Policy describes how 25ph9 ("we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "Player") of the 25ph9 platform at 25ph9.net. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering an account or using the 25ph9 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform immediately.
25ph9 is the personal information controller responsible for your data collected through the 25ph9.net platform. As the data controller, 25ph9 determines the purposes and means of processing your personal information and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws and regulations.
For all data privacy inquiries, requests, and complaints, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 13 of this Policy.
25ph9 collects the following categories of personal information:
25ph9 processes your personal information for the following purposes:
25ph9 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
25ph9 does not sell your personal information to third parties. We may share your data with the following categories of recipients only where necessary and lawful:
All third-party service providers engaged by 25ph9 are contractually required to process your data only for the specified purpose and to maintain appropriate security standards.
25ph9 retains your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
25ph9 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 25ph9 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 25ph9 will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 25ph9:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days.
25ph9 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise returning visitors, maintain session security, and analyse platform usage.
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of 25ph9.
The 25ph9 platform is strictly for individuals who are 21 years of age or older, as required by Philippine law. 25ph9 does not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account and delete the data in question.
Parents and guardians who believe their child may have registered on 25ph9 are encouraged to contact our support team immediately at the details provided in Section 13.
Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers or game studios located in other countries — 25ph9 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC guidelines. This includes ensuring that the recipient country provides an adequate level of data protection, or that appropriate contractual safeguards (such as standard contractual clauses) are in place.
25ph9 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page. Your continued use of the 25ph9 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 25ph9, please contact our Data Protection Officer:
Data Protection Officer — 25ph9
Email: [email protected]
Platform: 25ph9.net
Support Hours: 24/7, including Philippine public holidays
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. Information on how to file a complaint with the NPC is available through official Philippine government channels.
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page or contact our support team directly. All responsible gaming requests are handled with full confidentiality.
A quick look at the key privacy commitments we make to every player on the platform
All data transmitted between your device and 25ph9 is protected by SSL/TLS encryption. Sensitive information like financial details and identity documents is also encrypted at rest on our secure servers.
25ph9 fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We have appointed a dedicated Data Protection Officer and follow all NPC guidelines for lawful data processing.
As a Filipino player, you have the right to access, correct, delete, and port your personal data. Submit a verified request to our DPO and we will respond within 30 days — no runaround, no delays.
25ph9 never sells your personal information to third parties. Data shared with payment processors like GCash and PayMaya or our KYC partners is strictly limited to what is necessary to deliver the service.
We clearly distinguish between essential, analytics, and marketing cookies. Non-essential cookies are only placed with your explicit consent, and you can manage your preferences through your browser settings at any time.
We keep your data only as long as legally required — typically five years for KYC and transaction records under PAGCOR and AMLA rules. Once the retention period expires, your data is securely deleted or anonymised.
Your data is safe with us. Join the 25ph9 community and enjoy fair games, fast GCash and PayMaya payouts, and a platform built with Filipino players in mind — from Manila to Davao and everywhere in between.